F.A.Q.
- What time can guests check in?
- Check-in time is from 2.00 p.m.
- What time are guests expected to check-out?
- Check-out time is within 10.00 a.m.
- Are there rooms for physically disabled available?
- Yes.
- At what time does the hotel close?
- The hotel is open 24 hours in a day.
- When is the swimming pool available?
- The swimming pool can be used from the opening day to the closing day of the hotel.
- What time does the pool open and close?
- The pool opens at 08.30 a.m.to 1.00 p.m. and from 4.00 p.m. to 10.00 p.m..
- Is the beach service included in the price?
- Yes, our Hotel provides one sun umbrella, two sunbed per bedrrom.
- Can guests still keep the sun umbrella after checking-out?
- Unless otherwise agreed upon, guests are expected to let the sun umbrella free after check-out time.
- Is it possible to reserve the position of the sun umbrella?
- Unfortunately not. The position of the sun umbrella depends only on the availability at the check-in!
- Are pets allowed?
- Yes, they are but only small pets and with an additional cost of Euro 3,00 per day. In any case pets are not allowed in the common areas such as hall, restaurant, bar, terrace and swimming pool.
- How can I make a reservation?
- If can call us, tel. 0039 0431 720900, or you can send us a fax, 0039 0431 720920 or you can send us an e-mail to info@palace-hotel.it
- What kind of services does the price include?
- The prices are per person and day including: service, VAT, english-breakfast, italian and international dishes, meal-choise, salat-buffet, restaurant with air-conditioning, Use of dressing-cabin at the private beach, deckchair, sunbed and sunshade, swimming-pool, whirlpool, bicycles, parking.
- Is it possible to pay by credit card?
- We prefer cash, but we also accept VISA, EUROCARD, MASTERCARD, BANCOMAT and also cheques.